As soon as you place your order we begin processing it and usually your unicycle is dispatched within 3 to 7 days. The delivery usually takes further 30 to 40 days. We guarantee the newest unicycle specification on all orders.
According to coronavirus global problem only slow shipping (by train 30-40 days) is available. We are working to restore fast shipping option (by plane 10-15 days).
Don’t hesitate to contact us with any questions you might have regarding our products, services or order placement. We await your calls Monday to Friday, 9 AM to 7 PM (GMT + 01.00)
To be sure your money is safe!
The prices in EUR/GBP/PLN are approximate. The proper currency is USD according to PayPal exchange rate.
After receiving the unicycle, you can place any complaints you might have within 14 days. If your product is not complete, has a defect or was damaged in transport we will take care of it. If the defect is major, we replace your device. The service is provided by EUNICYCLES.EU authorized Gotway brand service. KEBYE Authorization.
Some of the products have 1 year of warranty included in the price. The warranty is for motor, motherboard and battery. We provide door-to-door service in all EU countries.
You still have manufacturer warranty: 1 year for motor and motherboard, 0.5 year for battery from the date of production. But in this case the spare parts will be sent directly from China after the manufacturer confirms the warranty issue is valid. For more detail please contact us.
We offer premium 1-year and 2-year warranty options which you can choose when placing your order with us. They cover EUC motor, motherboard and battery. Disassembling your EUC in order to e.g. replace the tyre does not void your warranty.
We also provide post-warranty and maintenance services, and repairs. We sell spare parts, replace tires, inner tubes, shells etc.
Please check our "Terms of Sale".